FAQs
Refunds
1 - What if my product takes too long to arrive?
Universal Trade Co offers guaranteed shipping within 2-3 weeks. If your order has not been fulfilled within 3 weeks. We offer a fully service.
2 - How long do I have to request a refund?
We have 20 days money back policy, which means you have 20 days after receiving your item to request a refund.
You can always contact us for any return questions at UTCHelpCentre@outlook.com
Shipping
1 - How long could my product take to arrive?
North America Shipping: Universal Trade Co offers Free Shipping with all purchases. Furthermore, we guarantee shipping within 1-3 weeks, if your order has not been fulfilled within 3 weeks we offer a full refund service.
International Shipping: Universal Trade Co offers Free Shipping with all purchases. Furthermore, we guarantee shipping within 1-3 weeks, if your order has not been fulfilled within 3 weeks we offer a full refund service.
2 - How long will Universal Trade Co take to respond to me?
We here at Universal Trade Co are dedicated to ensuring our customers are given the best service.
As such, When we receive a contact request from our customer our team will reply as soon as we can. Please rest assured we are doing our best to accommodate everyone's request.